Spare Parts Returns & Exchanges Policy
At sparepartsuae.com, we want to ensure you have a clear understanding of our policy regarding returns and exchanges.
No Returns Policy
sparepartsuae.com does not accept returns or exchanges on any spare parts orders. All sales are final.
Customer Responsibility
It is the sole responsibility of the customer to ensure they order the correct spare part for their vehicle. Before placing an order, please verify:
- Vehicle make, model, and year
- Engine type and specifications
- Part number and compatibility
- Any specific requirements for your vehicle
We strongly recommend double-checking all vehicle information and part specifications before confirming your order. If you are unsure about part compatibility, please contact our customer service team for assistance before placing your order.
Pickup and Damage Claims
All orders are picked up by customers at the designated cargo pickup location. Since pickup is at the cargo location, sparepartsuae.com does not accept any claims for damages that may occur during or after pickup.
Customers are responsible for:
- Inspecting items at the time of pickup
- Verifying the condition of parts before leaving the pickup location
- Ensuring proper handling and transportation of parts after pickup
Any damage discovered after pickup cannot be claimed against sparepartsuae.com. We recommend thoroughly inspecting all items at the pickup location before accepting delivery.
Order Accuracy
Please take extra care when placing your order to ensure all details are correct. Once an order is confirmed and payment is processed, it cannot be cancelled, returned, or exchanged.
Contact Us
If you have questions about part compatibility or need assistance selecting the right part for your vehicle, please contact our customer care team through the contact form or email provided on our website before placing your order.
